Resource facilitation is a collaborative process. It involves individuals with brain injury and their personal support systems, referred to as participants, working in partnership with facilitators, individuals who provide assistance in navigating systems, to achieve agreed upon goals. Depending on the program, facilitation may begin at any time after injury and may last for weeks, months or years. Government agencies, nonprofit organizations and for-profit providers may offer facilitation free or for a cost. Facilitation usually takes place in the participant's home community, but can also happen over the telephone or the Internet.